Last week, several users discovered that Samsung was slowing down a few thousand apps on Galaxy S family devices, including the recent Galaxy S22. However, this speed reduction did not apply to performance measurement applications such as Geekbench. Due to this situation, Geekbench developers have banned the last four generations of Galaxy devices from their services.
Slow application execution due to overheating is nothing new. The vast majority of new devices slow down when they detect that the processor is getting too hot. This prevents overheating issues and maintains battery life. After the launch of the Samsung Galaxy S22, several Twitter and Youtube users noticed that the Game Optimizing Service (GOS) reduced the performance of several apps without giving the option to disable the feature.
Although it is a performance optimization service for games, users claim that only a third of the titles recognized by the app are games and the rest are normal apps. The apps affected are around 10,000, including apps from streaming services like Netflix and Spotify, social media apps like TikTok, and even apps from Samsung itself. Those not on the list are performance measurement applications such as Geekbench, Antutu, 3DMark, and GFXBench.
We consider this a form of benchmark manipulation because major benchmark apps, including Geekbench, are not restricted by this service.
— Geekbench (@geekbench) March 4, 2022
The developers of the Geekbench application reacted to this observation by removing four generations of Galaxy smartphones from the service which makes it possible to compare the performance of the devices tested via this application.
According to Geekbench officials, smartphones reduce speed through an analysis of device behavior, but GOS reduces performance based on the application itself. Most speed measurement apps are designed to compare the performance of various devices to help consumers make more informed decisions. When the results are manipulated in this way, the measurement results are completely skewed.
According to a report on The Verge, Samsung has promised to release an update for GOS that will allow users to directly configure app performance. According to Samsung’s Kelly Yeo, “We appreciate the feedback we’ve received and plan to release an update soon that will allow users to define how games play.”
Geekbench’s usage policy prevents devices that have been removed from being included again, even after the issue that led to the removal has been resolved. Therefore, Samsung smartphones are not expected to return to the Geekbench database anytime soon.
This isn’t the first time a smartphone maker has tried to manipulate performance test results using this method. In July 2021, OnePlus was caught tweaking the performance of several popular apps on the OnePlus 9 and OnePlus 9 Pro. These devices have also been banned from the Geekbench database.